your data, your call
Delete your Homebell account
1. Sign in at gethomebell.com or in the Homebell app with the code we email you.
2. Open Plan and settings.
3. Under Delete account, tap Delete account. If your plan has paid time left, choose to delete now or when the plan ends.
4. Type DELETE and confirm.
What happens
Delete now: your plan is cancelled straight away, with no further charges, and the rest of the month isn't refunded. Your family, kids, answers, coins, rewards, kid devices and email settings are deleted at once and can't be brought back, and your saved card is removed from our payment provider.
Delete when the plan ends: nothing more is charged, practice and emails carry on until the paid month ends, and everything is deleted that day. We email you 3 days before, and you can choose Keep my account until then.
Either way, payment records that tax law requires stay with Stripe, Apple or Google.
Subscribed in the iPhone, iPad or Android app? Cancel that subscription in your Apple or Google account as well: deleting your Homebell account can't stop an App Store or Google Play subscription. If you choose to delete when the plan ends and the subscription renews, we wait until the renewed month ends. See Support for the steps.
Can't sign in?
Email hello@gethomebell.com from the address on your account and we'll delete it for you within 7 days.